The Reality Phase

reality phase

In our previous blog posts, we have discussed the Innovation Cycle, detect – correct, innovation vs status quo, and improving communication through innovation. Now, for the next in this series: the Reality Phase.

We agree that Innovation is an import skillset for success, both in business and in personal life. The challenge is, how do we continually enhance our ability to innovate?

Let’s look at the first phase – the Awareness, or Reality Phase – and learn how we can enhance this aspect of innovation.

There are three key components that make up your InnovatorMindset score. They are:

  1. Cognitive: how you logically or contextually view observation. You can think, “Yes, I am curious and want to explore ideas.” This is good as it causes you to be aware of new ideas or information, and be open to them on a thinking level.
  2. Value: whether you place a higher value on the existing and proven knowledge or the new and unknown thinking and ideas. If you truly value new inputs, you will be more likely to ask questions, inquire more, explore and discover.
  3. Behavior: your actions when you observe something new or different. Do you actively pursue new information, sources of insight, discuss, listen, and act on your curiosity?

Let’s say you have a high cognitive mark towards innovation, but scored lower in value and behavior. New information or a new idea is observed and acknowledged, but you value the known and proven more. Therefore, you question whether it is worth the time to explore; even though your thinking says go, what you value holds you back. The same occurs with your behavior, although you cognitively say the observation has merit, your behavior does not move you to explore, but instead to default to the known and existing, thus you take no action.

A person with high marks in all three categories would respond in the following way. A new observation is made and, in response, would realize that the idea has potential and needs to be explored. Because the value is high, curiosity is heightened and there is no blockage to exploration. Behavior being supportive so actions take place immediately, questions are asked, people are sought out, and the information exploration is propelled forward.

To enhance the cognitive aspect of innovation in the reality phase, explore how you think. Is your thinking one of exploration and new ideas, or one of status quo and safety in proven knowledge? Question yourself until you can articulate why you think about innovation and new ideas as you do. What can you do to choose a different thought pattern?

Evaluate what you truly value. Is stability, safety and avoiding error more valuable to you than a new idea? If so, why? What could potentially help you to value innovation more? This is an emotional response more than a logical one, so dig deep into the “why” of your feelings on this. It may not be fear, but understanding what you value and why you value those things can lead to some great insights and further growth in innovation.

Our behavior is what we actually do, and is often influenced by our cognitive and value, yet it can override them if needed. Do you see yourself as bold and willing to explore openly when you observe a new idea? If not, why? And what might you do differently to change your behavior? Observing but taking no action is an indication of low behavior in regards to innovation.

The most important thing to remember about the reality phase is that this is about mindset, not a locked in behavior or personality trait. It can be changed with effort, and can be made permanent. The more aware of why you do things and why you act the way you do when making new observations can be a great first step in improving your personal as well as your organization’s approach to Innovation.

When a new observation is made, be bold, act on it, pursue it and you can improve your InnovatorMindset score.

For more on the InnovatorMindset® contact CEO Solutions/H. Goerger & Associates Inc. dba AskHG, one of the first to be certified in the nation.

 

InnovatorMindset® is the property of Dennis Stauffer, www.InnovatorMindset.com

Developing a Culture of Innovation

innovation culture

In our previous blog posts, we have discussed the Innovation Cycle, detect – correct, innovation vs status quo, and improving communication through innovation. Now for the nitty gritty, if you will: how do we create an innovation culture throughout our organizations?

First, let’s reemphasize that the “detect – correct” cycle is important to stability, profitability and security. What we are advocating is making innovation a higher value activity that creates new outcomes, which then become part of our operations and are subsequently managed by “detect – correct”.

As with anything that creates culture within an organization, it is about what is valued most, and what is promoted and reinforced most.

We have all clients who emphasize core values as primary discussion point in hiring, coaching, repositioning and removing. By placing so much emphasis on those values, an organizational culture is created around the core values, which everyone turns to for direction, decision making and behavior expected.

The challenge for many organizations is the emphasis on “detect – correct,” which then becomes the cultural base. People default to the “detect – correct” behavior first because it is the focus of the leadership and thus the culture. This is not a bad thing, yet does it foster a true innovation culture within the organization?

A few questions for you to ponder:

  • How often are employees allowed to experiment with new ideas, techniques or processes?
  • What is the reaction from leadership when a new or different idea or solution is presented?
  • If a department or division began doing something very different, how would the rest of leadership respond?
  • Does your organization allow specific time, resources or support for working on new ideas or experimentation?
  • How often do people from various parts of your organization get together to problem-solve, innovate or challenge the status quo?
  • Does leadership actually walk around among employees for the sole purpose of observation and learning new information?
  • How often does leadership specifically block time for creative thinking or clarity breaks?

Those are a few questions to ponder. If you can give an absolute YES to all of them, you most likely have a highly innovative culture already. On the other hand, if all are a no, you have a huge opportunity to become far more competitive than you are.

At your next Strategic Planning session, pose the above questions and discuss how your leadership might infuse innovation into your organization. Just by opening the discussion, you’ll make a great start on creating an innovation culture.

Want more on InnovatorMindset, Strategic Planning,  and culture development?

Our next post will be on improving our awareness, or Reality Phase.

For more on the InnovatorMindset® contact H. Goerger & Associates Inc. dba AskHG, one of the first to be certified in the nation.  

With peer advisory groups meeting regularly in Minneapolis, St. Cloud and Fargo, CEO Solutions is a valuable business development resource for company leaders, whether experienced in their position or new to the job. Not only do our members learn valuable operational skills, but they also receive peer support that helps them perform at their best.

InnovatorMindset® is the property of Dennis Stauffer, www.InnovatorMindset.com

How the Innovation Cycle Can Improve Communication

innovation cycle

To recap: In earlier blog posts, we’ve covered a basic overview of innovation, as well as the difference between the innovation cycle and status quo cycle.

In our executive consulting, the challenge of effective communication is always difficult for most, in one way or another. How do we, as leaders, continually improve our communications so we and our teams can be more effective, while eliminating the miscommunication and drama that often occur?

Let’s take a look at the Innovation Cycle as a model for continually improving communications.

An example: David is an executive VP and Erin is a high performance producer under his direction. Both are valuable to the organization, yet have very different personalities, viewpoints and thinking processes. Thus, there seems to be a significant disconnect in their communication at times.

How might the Innovation Cycle model a way for David and Erin to improve their communication?

Phase one is the Reality Phase where we turn to observation and seek new insights.

Phase One: The Reality Phase, in which we observe and seek new insights.

David focuses on observation of how he communicates and how Erin receives his communication. Because he is not in “detect-correct” mode, he can note Erin’s reaction to tone, words, body language or directive wording. He sees that certain words elicit a negative physical response and a defensive nature from Erin.

Phase Two: The Feedback Phase, in which we take our new observations to heart.

David evaluates the new information gathered in phase one to try and determine why and how his communication might elicit such responses from Erin.

Phase Three: The Idea Phase, in which new knowledge and insights lead to new ideas or applications.

David formulates a new and different way to communicate with Erin, eliminating certain words and deciding to experiment with others.

Phase Four: The Action Phase, in which we experiment and undergo a period of trial and error.

In their next encounter David utilizes his new approach to see whether Erin’s response is different. This ultimately places him back into the first phase, and the cycle continues.

Over the next several weeks, David continues to utilize the Innovation Cycle in seeking better ways to communicate with Erin. As a result, he finds four specific actions he needs to eliminate and six new ways to communicate that, in turn, helps Erin to open up and communicate on a more effective level.

Now, many will say, “Isn’t that what we all do?” Unfortunately, we don’t fully complete this process as often as we think we do. When “detect-correct” is our primary operational mindset, we utilize what is known. Experimentation is not usually valued at the same level as status quo.

David had to break out of this mindset to open up new possibilities he had not explored before. He had to eliminate the old habits he had developed in working with others, because the methods were not effective with Erin’s thinking style and process.

Innovation is not just about product or idea development. It is a mindset – one that can be changed and developed IF the right environment is provided. Time and effort must be invested in experimentation in order for true innovation to occur.

In this case, a very high performance employee is retained and becomes even more productive. Further, a leader’s stress and frustration is reduced, and he becomes a more effective executive because of his newly developed insights and skills.

If you want better communications at the executive level, we urge you to give the Innovator Cycle a try!

Stay tuned for our next post, when we’ll discuss ways to develop an Innovator culture throughout your company.

For more on the InnovatorMindset® contact H. Goerger & Associates Inc. dba AskHG, one of the first to be certified in the nation.

 

InnovatorMindset® is the property of Dennis Stauffer, www.InnovatorMindset.com

CEO Solutions Members Make Fast-Growth List

fast growth

Five of CEO Solutions’ member organizations were named to the 2017 Inc. 5000 list of fastest-growing companies, including one in its first year of eligibility. Four of the five companies experiencing this notable fast growth are new, first-generation companies, and all have CEOs under the age of 35.

The highest of the CEO Solutions members on the list is Stoneridge Software, a Barnesville, Minn.-based Microsoft partner that implements Microsoft Dynamics software. According to the InForum, “these products, in turn, help clients modernize their workflow, get access to real-time business intelligence and streamline their operations.”

The company, which was founded just five years ago by three former Microsoft employees, ranked 1,050 overall and 12th in Minnesota after experiencing a 365 percent spike in revenue over the last three years.

The four additional CEO Solutions member organizations on the fast growth list are:

  • Myriad Mobile, based in Fargo, which ranked 1,449 on the list after recording 280 percent growth
  • Laketown Electric, based in Wachovia, which ranked 1,887 after 202 percent growth
  • Thomsen Homes, based in Fargo, which ranked 3,071 after 171 percent growth
  • TrueIT, based in Fargo, which ranked 3,690 after 82 percent growth

As members of the CEO Solutions program, all five of the companies have implemented the EOS Traction management operational system. This simple but effective program focuses on clarity, focus, outcomes, accountability and people growth, creating a basis for profitable, fast growth.

With peer advisory groups meeting regularly in Minneapolis, St. Cloud and Fargo, CEO Solutions is a valuable business development resource for company leaders, whether experienced in their position or new to the job. Not only do our members learn valuable operational skills, but they also receive peer support that helps them perform at their best.

Interested in learning more about CEO Solutions? Attend one of our free executive briefings, to be held on November 1 in St. Cloud and November 15 in Minneapolis. There, you’ll learn about strategies for retaining employees and encouraging growth, with a focus on people and leadership, finance, market and competition.

Get more information and register for the St. Cloud briefing here and the Minneapolis briefing here.